Frequently asked questions
ABOUT
What is Teck HQ?
Teck HQ is a platform dedicated to helping you master career-advancing tech and web-development skills.
What is the minimum age required to subscribe to Teck HQ?
You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.
You must be +18 or have received permission from a parent or legal guardian authorised to pay your bill.
Which devices are compatible with the service?
The service is compatible with all mobile phones and tablets. All you need is a minimum 3G internet connection.
The service is compatible with all mobile phones and tablets. All you need is a minimum 3G internet connection.
Does Teck HQ use or share my account information?
No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.
No. We respect your privacy. Your account information is secure and not shared with any third parties. For more information about how your information is handled, please read our Privacy Policy.
SUBSCRIPTION
How much does the service cost?
Enjoy a 1-day trial for just €0,01, then €49/month with auto-renewal
Enjoy a 1-day trial for just €0,01, then €49/month with auto-renewal
Note: All transactions will be processed in your local currency.
How am I charged for the service?
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
Service fees are charged to your credit card or mobile phone bill based on your preferred payment method.
How do I know if my subscription has expired?
Your subscription will auto-renew and not expire unless you cancel it.
Your subscription will auto-renew and not expire unless you cancel it.
How do I cancel my subscription?
Contact customer care or Click Here to cancel your subscription
Contact customer care or Click Here to cancel your subscription
CUSTOMER CARE
How do I contact Customer Care?
• Send an e-mail to support@teckhq.com, or
• Send an e-mail to support@teckhq.com, or
• Call on +44 20 4578 0881 (UK & EU) or +1 855 712 6409 (USA)
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